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Privacy Policy

At The Willow Bank we are committed to safeguarding and preserving the privacy of our visitors.
This Privacy Policy document explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

We do update this Policy from time to time so please do review this Policy regularly.

Information That We Collect

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a purchase.
  • Information that you provide when you communicate with us by any means.

What we WILL/WON’T do with that Information

We WON’T sell it to anyone.

We WON’T follow you around the internet with our adverts.

We WILL tell you (within 2 weeks of you asking) exactly what information we have about you, and delete it, if you ask us to, except for Sales/Purchases information that we legally have to keep for 7 years for HMRC Revenue + Tax puposes.

Use of Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.

Cookies provide information regarding the computer used by a visitor (eg. is it a Tablet, Phone or Desktop) in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored there, unless you wipe them off.

In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers